Terms & Conditions

About Human Connection Coaching

2 Square LLC and jenniferrahner.com offer education and coaching services.

Human connection education and coaching helps people gain the information, skills and motivation to make healthy decisions about interpersonal relationships including the relationship with themself, and helps people express their authentic selves and act with agency in all their relationships and throughout their lives.

In engaging me, you understand that I can help you with:

  • identifying your goals for human connection
  • guidance to find more pleasure in your life, loving your body, and empowering yourself
  • motivational support, suggestions, and self-work between sessions
  • assistance to keep you motivated around your goals
  • creative activities to help work through goals
  • support through 1:1 sessions and workshops
  • help identifying resources and community support.

Limitations of Engagement

I am not a licensed counselor or therapist; my services will NOT include:

Psychotherapy — if I think you may benefit from a licensed psychotherapist or a sex therapist, I will offer to help you navigate the steps to find one. This includes if I believe you've experienced unresolved trauma. If you share information that leads me to believe you have unresolved trauma or other mental health challenges, I will insist that you also engage the help of a qualified professional in addition to working with me.

Crisis interventions — severe emotional dysregulation, suicidal ideation or self-harm, and therapeutic work around mental health diagnoses are all out of my scope of experience and education. If you share information that leads me to believe you are experiencing any of these issues, I must insist that we cease working together until you have received appropriate care.

Note: Human connection coaching and education is NOT therapy. I cannot give advice or tell you what to do. I believe you carry the resources you need inside yourself and I will act as a guide to help navigate those desires.

Individual & Relationship Session Rates

Sessions may take place in person, via telephone, or via web conferencing services.

See Pricing page for more information.

Workshop Rates

Workshops may take place in person or via web conferencing services.

Workshop Rates differ for each offering.  Single classes can range from $10-$97.  Workshop series can range from $20-$147 per session, depending on number and length of sessions.  Retreats are typically multi-day and include lodging and meals, and typically start around $500.

I passionately believe in equity of opportunity, and do everything I can to make working with me financially accessible. I offer payment plans for one-on-one sessions, and for workshops or classes I also offer scholarships and sliding scale rates.  Most of the higher priced workshops and retreats offer down payments and payment plans.

If you feel drawn to working with me but do not feel financially able to do so, please contact me directly at hello@jenniferrahner.com to discuss options.

Payment, Satisfaction Guarantee, and Refund Policy

Payment options will be provided in your offer email, however, payment is generally expected in advance of each session.  Bundled services are expected to be paid in advance as outlined in the offer.  

If you complete a virtual class or workshop with me and are unsatisfied for any reason, I will return any monies paid minus your deposit, upon request within 30 days of the final class session. Note this means the course must be completed - refunds are not given if you do not attend live sessions and make an effort at completing the work. Deposits are non-refundable.

In the case of one-on-one private virtual coaching or education sessions, a 15-30 minute Discovery call is charged at $27 or $67 to determine if we are a good fit to work together; this fee is applied toward your future sessions. Agreeing to my subsequent proposal and submitting payment per our agreement constitutes your deposit for the purposes of this policy.

Late Cancellation or Missed Sessions or Workshops

Missed or late canceled sessions or workshops (less than 24 hours prior to your appointment or the workshop start time) are charged a cancellation fee at the full session rate.  Of course, emergency situations do arise and if advised of a personal situation, I will determine if I am able to waive the cancellation fee.

If a cancellation fee is waived, no refund will be given but client may apply monies paid to future sessions or workshops within 6 months of the cancellation date.

If a client is more than 15 minutes late to a scheduled session, without notice, the session will be considered a late canceled session.  The client will be charged the cancellation fee described above.  Please contact me regarding your delay to discuss options as soon as you recognize you will be late.

Missed sessions or workshops the session will be considered a late canceled session.  The client will be charged the cancellation fee described above.  Please contact me regarding your inability to attend to discuss options as soon as you recognize you cannot be in attendance.

Emergencies

If you have an emergency, please call 911 or go to the nearest emergency room.  My services are not able to assist you with emergencies.  Our sessions can resume once your emergency situation has been resolved.

Contact Information

Email: hello@jenniferrahner.com

Phone: 706.564.4795

Please understand that I am often unable to answer my phone due to the nature of my work.  I will not answer a phone call, email, or text if engaged with another client.  I make every effort to return your call, text, or email on the same day excluding weekends and holidays.  You will be advised if I plan to be unavailable on weekdays (planned vacations).  If your phone number is unfamiliar to me, it will be routed directly to voicemail - please do leave one.  If you need to phone and are unsure if it will be routed to voicemail, please text me first.

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